FAQ's

 What is Bhugtaan.com?
 Bhugtaan.com deals in Distribution and Retail of Prepaid Recharge/Topup Services of various Mobile Operators and DTH Operators.

 How can I Recharge or Topup from Bhugtaan?
 We provide 4 easy, convenient and secure ways to Recharge or Topup your account: -

 1. You can Download and Install our Java Mobile Application from our Website Bhugtaan Java App.

 2. Mobile Application enables you to Recharge or Topup your account using SMS or GPRS Services provided by your operator.

 3. You can logon to our Website http://www.bhugtaan.com/  and avail Recharge or Topup Services.

 4. Any Registered User can also Dial our IVRS at +91-161-4640060 to avail Recharge Services.

 How I can Register as a User to avail Recharge or Topup Services?
 We provide 2 easy ways to Register with us as a User: -

 1. You can Download and Install our Mobile Application and Use Registration Feature to Register as a User. After Registration, You can further use Pay Subscription Feature to subscribe to various packages.

 2. You can also logon to our Website http://www.bhugtaan.com/  and Register yourself as a User.

 What is the Registration Cost?
 Registration is Free of Cost.

 Can I Recharge or Topup any Number of accounts as a User with Bronze Subscription?
 No, a User with Bronze Subscription is only allowed to Recharge any  10 DISTINCT Mobile Numbers/DTH/Data Cards of his family members any number of times.


 How can I Recharge or Topup unlimited accounts?
 You can subscribe to Silver, Gold, Platinum or Special packages to Recharge or Topup unlimited Mobile Phone or DTH accounts as per the subscription package.

 How can I become your User?
 1. Download and Install Mobile Application OR Logon to our Website http://www.bhugtaan.com/.

 2.Register as a User by using Registration Feature

 3.Further you can pay subscription fee to avail benefits for paid subscription packages.

 How can I make Payment towards Subscription Fee?
 1. You can Deposit Subscription Fee in any of our Bank Accounts as provided here through Bank Transfer/NEFT/by Depositing Cash/Cheque.

 2. You can then provide Details of this Bank Deposit from the Mobile Application Bank Deposit Feature OR you can Login to our Website http://www.bhugtaan.com/  and provide the information from My Account Bank Deposit Feature.

 3. Our Accounts Department will reconcile your Transaction and upon Realization, the Amount will reflect in your Account. The same will be confirmed by an SMS which you can also confirm using Balance Enquiry Feature available in Mobile Application, IVRS and My Account Section on http://www.bhugtaan.com/.

 4. Once, the Amount reflects in your Account you can use Pay Subscription Feature in your Mobile Application.

 5. If you have logged in to our Website, you can also make payment from your Debit or Credit Card using My Account Pay Subscription Feature.

 What are the Subscription Charges Payable and corresponding Features?

Package
Web
Access
IVRS
Mobile
Application
GPRS
Mobile
Application
SMS
Subscription
Fee* + Taxes
Free
Balance
 Silver  Yes  No  No  No  Rs. 1250
 Rs. 100
 Gold
 Yes
 Yes  Yes  No  Rs. 2000
 Rs. 100
 Platium  Yes  Yes  Yes
 Yes  Rs. 2500
 Rs. 100
 Special  Yes  Yes  Yes  No  Rs. 1000
 0

 *This Subscription fee is for the First Year of your Subscription. After One year you have to renew your account.

 Special package is meant to recharge only DTH accounts.

 Where can I get Bhugtaan Mobile Application?
 You can either Download the Android Mobile from Bhugtaan Android App or get the application transferred from a Bhugtaan User.
 
 Which Mobile Phones are compatible with your Mobile Application?
 In General, it supports any Java Enabled Mobile Phones. You can find Provisional List of Handsets her
 
 How can I install the Bhugtaan Mobile Application?
 You can get Step by Step Installation Guide here.
 
 Can I transfer the Mobile Application to anyone?
 Yes, you just need to ensure that you are not violating any terms of the End User License Agreement accompanying the Mobile Application
 
 What are the valid Recharge/Topup Denominations?
 You can get Valid Recharge/Topup Denominations here.
 
 Is there any minimum Balance that I have to keep in my Trading Balance Account to avail the Recharge Services?
 No.
 
 I am a Registered User. Is there any additional charges payable to avail recharge through or the Mobile Application?
 No, you will have to pay only Recharge /Topup Amount you requested.
 
 How do I refill my account with Balance?
 1. You can Deposit payment in any of our Bank Accounts as provided here through Bank Transfer/NEFT/by Depositing Cash/Cheque.

 2. You can then provide Details of this Bank Deposit from the Mobile Application Bank Deposit Feature OR you can Login to our Website http://www.bhugtaan.com/ and provide the information from My Account Bank Deposit Feature.

 3. Our Accounts Department will reconcile your Transaction and upon Realization, the Amount will reflect in your Account. The same will be confirmed by an SMS, which you can also confirm using Balance Enquiry Feature available in Mobile Application, IVRS and My Account Section on http://www.bhugtaan.com
 
 How secure are Bhugtaan Web Account, IVRS or Mobile Application Transactions?
 We are using 128 bit Secure Socket Layer encryption to ensure Security of your Transactions.

 Apart from this, there are multiple layers of security implemented to protect your account from any unauthorized access. The best of line Network Security Techniques are implemented to ensure that only authorized requests from authorized users are honoured by our Servers.
 
 Is there any validity of my Subscription?
 Your Subscription is valid for 1 Year after which you will have to Renew your Subscription.
 
 What are the Renewal Charges applicable after 1 Year?
 Renewal of your Subscription will be at Rs 250/Year.
 
 If I am using Mobile Application using SMS Channel What will be the cost of SMS charged by my Mobile Operator?
 1. Normal SMS charges shall apply.

 2. You can always activate any SMS Pack which offers Free SMS as per your need; some of them are listed here.